Case Study
+168% in YoY revenue growth for a holistic health brand.

+168%
YoY Revenue Growth
vs. prior year
+R10.5M
+45,000
-8.43%
01
THE CHALLENGE
A profitable account with a hard ceiling.
The Herbalist could not push past R400k per month in ad spend. Every attempt to go higher pulled profitability down with it, which put growth and margin in direct competition. They did not need efficiencies inside a fixed structure. They needed the ceiling removed.
The brief: double the spend without giving up profit.
02
THE STRATEGY
Fix the economics before touching the spend.
Doubling spend on unchanged unit economics doubles the losses. So we rebuilt what the brand was selling before we moved a single budget.
Rebundled the catalogue around pain points, not products. We grouped SKUs by the problem customers were actually buying to solve. Average order value rose, and margin per sale rose with it. Higher margin per sale is what buys permission to spend more per customer.
Built an offer they had never tested. Rebundling raised the value of each customer. The new offer raised how many customers were available, widening the addressable market so the extra spend had somewhere profitable to go.
Tested creative at volume, weekly. Minimum 10 new creatives per week, every week. This is what stops a scaled account decaying, because last month's winner is already fatiguing.
Consolidated the structure and scaled. Only once the offer carried the margin and the creative pipeline was producing winners did we restructure for efficient spend at higher budgets. Structure last, because structure only amplifies the economics it is given.
03
THE RESULTS
Spend up 128.68%. CAC down 8.43%. Revenue up 81% YoY.
Monthly ad spend moved from a R400k ceiling to R914k, an increase of 128.68%, while cost to acquire a customer fell 8.43%. R10.5M in profitable managed spend and 45,000+ new customers acquired inside the first year of partnership.
Spend more than doubled and each customer got cheaper which allowed us to scale the brand and generate an additional 168% revenue YoY.
KEY OUTCOMES
What we delivered
Profitable Ad Spend
R10.5M+
New Customers
45K+
YoY Revenue Growth
+168%
CAC Reduction
8.43%
SERVICES
CONTACT

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